Get in Touch
Have questions, feedback, or need support? We're here to help. Reach out to us and we'll respond as quickly as possible.
Have questions, feedback, or need support? We're here to help. Reach out to us and we'll respond as quickly as possible.
Questions about Burak Taxi, our services, or how it works? We'd love to hear from you.
Response Time: Within 24 hours
Already a driver or interested in joining? Get help with subscriptions, account issues, or technical support.
Response Time: Within 12 hours during business days
Phone: +1 800-601-4122
Hours: Monday - Friday, 9:00 AM - 6:00 PM [Timezone]
Ride issues, account problems, or feedback? We're here to help make your experience better.
Response Time: Within 12 hours during business days
In-App: Also available through the passenger app under "Support"
Interested in partnering with Burak Taxi or discussing business opportunities?
Response Time: Within 48 hours
Media inquiries, press releases, or interview requests.
Response Time: Within 48 hours
Note: For urgent ride-related issues, please use the in-app support feature for faster response times.
Expanded answers available on FAQ page
Ans: Through app, you can request a ride
Ans: Visit mentioned URL https://buraktaxi.com/become-driver/
Ans: Currently, it's free
Ans: Pay direct to your driver
Ans: 100% Secure
Ans: Currently available in Toronto and Montreal
Our emergency support line is available 24/7